◆ MyZaahi

Privacy Policy

Effective Date: June 29, 2026  ·  Last Updated: June 29, 2026

myzaahi.com is the registered domain that hosts the Metra platform. Metra is powered, owned, and operated by Zaahi Studios. In this Policy, "MyZaahi," "Metra," "we," "our," and "us" refer to the Zaahi Studios service operated at myzaahi.com.

1. Introduction

Welcome to MyZaahi. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our AI-powered video creation, editing, analytics, and marketing platform (the "Service"). By accessing or using MyZaahi, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

This document is provided as a general template and does not constitute legal advice. Because this is a legal document, you should have a licensed attorney review it before publishing to ensure it complies with the laws that apply to your business — including U.S. state privacy laws, the GDPR (if you serve EU users), and other applicable regulations.

2. Information We Collect

Account Information

User Content

When using MyZaahi you may upload videos, images, logos, audio, voice recordings, scripts, brand assets, marketing materials, documents, prompts, comments, and review notes. You retain ownership of your uploaded content.

AI-Generated Data

Our AI systems may generate video scripts, storyboards, voiceovers, captions, marketing copy, video summaries, Growth Scorecards, engagement analysis, retention analysis, conversion insights, editing recommendations, and performance predictions. These outputs are generated automatically and may not always be accurate.

Usage Information

We automatically collect browser type, device information, IP address, operating system, session information, log files, feature usage, performance metrics, and crash reports.

3. How We Use Information

4. AI Processing

MyZaahi uses artificial intelligence to provide requested services. Your uploaded content (including videos, images, audio, scripts, and prompts) may be processed by trusted third-party AI providers solely to deliver requested features such as video understanding, scene detection, audio transcription, voice synthesis, image generation, content recommendations, marketing analysis, and automated editing.

We do not guarantee that AI-generated content will be accurate, complete, lawful, or suitable for your intended purpose.

5. Video Storage & Retention

Uploaded media is stored securely to provide requested services. Storage may include original uploads, temporary processing copies, rendered videos, draft projects, AI-generated assets, and project backups. Files are encrypted in transit and at rest on secure cloud infrastructure.

Unless otherwise required by law, content may be automatically deleted after a specified retention period or upon account deletion. Backup copies may persist temporarily before permanent removal. You are responsible for maintaining copies of your original files.

6. Third-Party AI & Service Providers

To provide the Service, we rely on third-party providers for cloud hosting, AI processing, video rendering, voice generation, transcription, image generation, analytics, authentication, payment processing, customer support, and email delivery. These providers process your data only as necessary to provide functionality to MyZaahi and are contractually required to protect your information. We do not expose proprietary implementation details about specific providers.

7. Payments & Billing Information

Payments are processed through trusted third-party payment processors. We never store complete credit card numbers. Payment processors may collect your payment method, billing information, transaction history, and subscription status to process recurring billing, invoices, refunds, failed payments, and applicable taxes.

8. Subscriptions & Pricing

The Service offers subscription plans. We collect the billing information necessary to manage subscriptions, automatic renewals, promotional pricing, and free trials. Detailed legal terms governing subscriptions, renewals, cancellations, and refunds are set out in our Terms of Service.

9. AI-Generated Content & Ownership

10. User Content & Rights

You are responsible for ensuring you have the rights to all content you upload — including videos, images, logos, branding, music, scripts, and voice recordings. You represent that your uploads do not infringe the rights of any third party.

11. Copyright & DMCA

You are responsible for the copyright status of material you upload. We may remove allegedly infringing material, and we may suspend or terminate the accounts of repeat infringers. To submit a copyright notice, contact legal@myzaahi.com.

12. Platform Analytics

The Service may automatically generate usage analytics such as Growth Scores, engagement metrics, retention insights, conversion estimates, audience recommendations, and performance reports. These analytics are predictive or informational and should not be interpreted as guarantees of future performance.

13. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, measure performance, analyze usage, enhance security, and personalize your experience. You can manage cookies through your browser settings, though some features may not function properly if cookies are disabled.

14. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information, including encryption in transit, HTTPS, access controls, monitoring, and secure cloud infrastructure. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

15. System Availability

The Service is provided on an "as available" basis. AI services may become temporarily unavailable, rendering queues may slow down, cloud providers may experience outages, and scheduled or emergency maintenance may interrupt the Service. We do not guarantee uninterrupted or error-free operation.

16. AI Rendering Delays

Processing and rendering times vary and may depend on queue length, uploaded file size, the selected output, and third-party provider availability. Some operations may take several minutes or longer.

17. Data Loss

Although we employ industry-standard backup and security practices, you are responsible for maintaining copies of your original content. We do not guarantee the recovery of deleted, corrupted, or lost files.

18. Beta & Experimental Features

Certain features may be labeled Beta, Experimental, or Preview. These features may change, become unavailable, or produce inconsistent results, and are provided without warranty.

19. Account Suspension

We may suspend or terminate accounts for abuse, copyright violations, fraud, excessive or automated use, payment abuse, or violations of our Terms of Service.

20. Data Export

Where available, you may export your data and download your exported videos. Exports and download links may remain available for a limited time and may be removed on a defined deletion schedule. Download limits may apply.

21. Your Privacy Rights

Subject to applicable law, you may access your information, correct inaccurate information, delete your account, request an export of your data (where available), and opt out of certain communications. Some information may be retained where required for legal, security, accounting, or fraud-prevention purposes.

22. Children's Privacy

MyZaahi is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If we learn we have collected such information, we will take reasonable steps to delete it.

23. International Data Transfers

Because our cloud and AI providers may operate globally, your information may be processed and stored in countries other than your own. Where required, we implement appropriate safeguards for international data transfers.

24. Limitation of Liability (Reference)

The Service is provided "as available." We make no guarantee that AI output is accurate, that generated ads will perform well, or that engagement or growth scores predict actual results. The full limitation-of-liability, warranty-disclaimer, and dispute-resolution provisions that protect both you and us are set out in our Terms of Service.

25. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised Effective Date, and where changes are significant we will provide notice. Continued use of the Service after changes become effective constitutes acceptance of the updated Policy.

26. Contact Us

If you have questions regarding this Privacy Policy, please contact:

MyZaahi (operated by Zaahi Studios)
Email: privacy@myzaahi.com
Website: https://myzaahi.com